CRTC RE-STRUCTURES CORPORATE SERVICES AND OPERATIONS DIVISION CRTC release
Ottawa-Gatineau – On December 15, 2005, the CRTC announced a Commission-wide structural re-organization to respond to the rapidly changing industries and the blurring of traditional boundaries and lines of business.
The objective behind the new structure of the Corporate Services and Operations Division is to create teams that are more flexible and effective in responding to members of the public, the media and all other industry stakeholders. As part of these changes, we are announcing new key contacts as well as reminding you of those that remain unchanged.
Planning and Process Division This division oversees all Commission processes. It is responsible for managing all public hearings, processes related to fast-tracking applications, Canadian Program Certification and external liaison. For more information, stakeholders should direct questions to any of the following staff:
Director, Planning and Process - Marcel Touchette, (819) 997-9402 Manager Public Hearings - Chantal Boulet, (819) 997-4547 Manager, Broadcasting Process & External Liaison - Cindy Ventura, (819) 953-4405 Manager, Canadian Program Certification - Daniel Binette, (819) 997-4652 Manager, Procedures and Systems - Lise Gauthier, (819) 997-4853 Manager, Telecom Process - Marielle Giroux-Girard (819) 953-5387
Public Affairs (formerly Communications) The Public Affairs Division oversees all corporate communications, parliamentary and government relations, as well as media relations. All enquiries should be directed to the following key contacts:
Director, Public Affairs – Denis Carmel, (819) 997-4228 Senior Manager, Parliamentary and Government Relations – Shannon Day-Newman (819) 997-4427 Media Relations – All general media enquiries should be directed to (819) 997-9403
Client Services The Client Services Division still responds to queries, requests and complaints from the public. For all general enquiries and comments, members of the public should continue to direct their calls to our toll-free line at 1-877-249-2782 or TDD line 1-877-909-2782. |